Privacy Policy

1. Overview

FounderOmni provides tools for social media publishing, marketing, analytics, and search visibility. This Privacy Policy explains how FounderOmni collects, uses, stores, and shares information when you use our website, applications, and related services (the “Services”).

2. Information we collect

Account and contact information

We may collect your name, email address, organization details, login information, support messages, and information you submit through forms such as our waitlist.

Connected social account information

When you connect a social platform, we receive information authorized by you through that platform, which may include account or profile identifiers, usernames, pages, organizations, boards, channels, and access tokens. Access tokens are handled by our server-side systems and are not exposed to other users.

Content and service data

We process posts, captions, links, media, schedules, drafts, publishing destinations, campaign settings, and delivery results that you create or import through the Services.

Technical information

We may collect device, browser, network, log, security, and usage information needed to operate, protect, troubleshoot, and improve the Services.

3. How we use information

We use information to authenticate users; connect accounts you select; retrieve authorized destinations; create, schedule, and publish content at your direction; provide support; prevent abuse; maintain security; monitor service reliability; comply with law; and improve the Services.

4. Social platform data

FounderOmni accesses social platform data only after you authorize a connection or provide dedicated credentials for a supported service. We use that data to provide features you request. Your use of a connected platform remains subject to that platform’s own terms and privacy policy.

You can disconnect a connected account in Channel Settings. Disconnecting stops new access through FounderOmni, subject to token revocation and retention needed for security, legal compliance, or records of actions already completed.

5. How we share information

We may share information with infrastructure, database, authentication, storage, security, and support providers that process data for us; with social platforms you choose to connect; when you direct us to share information; to protect rights and safety; or when required by law. We do not sell personal information.

6. Data retention and deletion

We retain information while your account is active and as reasonably necessary to provide the Services, maintain security and business records, resolve disputes, and meet legal obligations. You may request account or data deletion by emailing support@founderomni.com. We may need to verify your identity before completing a request.

To remove data received from Meta products, first disconnect Facebook, Instagram, or Threads in Channel Settings. You may also email support@founderomni.com with the subject “Meta data deletion request.” After identity verification, we delete the connected destination, its stored authorization credential, and associated provider identifiers, except records we must retain for security or legal compliance.

7. Security

We use administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Your choices and rights

You may update certain account information, disconnect social accounts, or contact us to request access, correction, or deletion. Applicable law may provide additional rights and exceptions depending on where you live.

9. Children

The Services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this Privacy Policy as the Services change. We will post the updated version and revise the effective date on this page.

11. Contact us

For privacy questions or requests, email support@founderomni.com.